Deciding whether to repair or replace doors, frames, hardware, or security systems takes careful thought for facility managers and building owners. This guide will help you determine when each option makes the most sense.
Looking at The Problem
Access points are some of the most active areas of a facility. Doors are pushed open, hinges strain under daily use, and keycards are swiped countless times. Over time, this activity leads to wear and tear, while malfunctioning openings or security systems can leave your facility vulnerable.
Balancing budget pressures with safety, compliance, and long-term performance can be challenging. When issues arise with your openings or security systems, the choice comes down to repairing or replacing and making the right decision can protect both your people and your bottom line.
When to Consider Repairs 
Repairs can be beneficial due to their lower upfront cost and minimal downtime. They’re often the right choice when problems are isolated or systems are relatively new. Common situations where repairs make sense include:
- Minor wear and tear on doors, hinges or locks.
- Malfunctioning access control units or cameras that can be fixed with replacement parts.
- Damage from a specific incident that hasn’t compromised the overall integrity of your opening or security system
It is extremely important to fully understand the problem before moving forward with a repair, and there are some risks to consider. Repairs could be a short-term fix with recurring costs, meaning more spent over time. Some new parts may not be compatible with older systems, leaving you with an unfunctional system and unusable parts. Lastly, a repair doesn’t always address underlying compliance or performance gaps, leaving your facility potentially vulnerable in an emergency or during inspections.
When Replacement Makes Sense 
While a full replacement of an opening or security system seems daunting (and costly) there are a some instances where a full replacement makes sense. Replacement is often the right choice when:
- Your security system experiences repeated breakdowns or fails during incidents, especially if it’s outdated
- Doors, frames, or hardware are out of compliance with ADA or fire/life safety requirements, and repairs can’t resolve the issues
- Integration with modern access control or video surveillance systems is needed but not possible with current equipment
While downtime and cost are two downsides of replacing, there are long-term benefits, including:
- Compliance with safety and accessibility codes
- Better integration with modern access control or video surveillance systems
- Lower lifecycle cost vs. Repeated repairs
- Enhanced security and durability
Making the Right Decision
Here are six questions to ask when you are assessing whether to repair or replace an opening or security system.
After you have answered those questions and have a better understanding of the problem, you can plan your repair or replacement. Consult with experts if you have complex system integrations, need compliance evaluations and inspections, or want to plan a long-term upgrade to your facility.
Ready to Repair or Replace?
Repairs have their place, but delaying necessary replacements can lead to bigger costs and higher risks over time. Taking a strategic, long-term view will help protect your facility, your people, and your investment.
If you need help deciding whether to repair or replace, the team at Cook & Boardman can help. Request a Site Survey to make the right choice for your facility.